|Category||Customer Service and Call Center||Job type||Regular|
What you'll do at
What you'll do...
Verifies pulled orders have the appropriate quantities and the correct item selection.
Develops and supports Membership by providing information on Membership benefits, promoting the value of Company products and services.
Fulfills Member wholesale trade orders by reviewing orders, pulling items from shelves ensuring appropriate expiration dates, scanning items, wrapping and palletizing items appropriately, ensuring the accuracy of orders and invoices, securing items until orders ship, and following up on out-of-stock merchandise to meet Member needs.
Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
Provides Member service by acknowledging the Member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets.
Organizes wholesale trade merchandise on to pallets, containers, and/or trucks to ensure loads are stacked, mixed, and balanced appropriately in accordance with Company policies and maintains documentation of the loading process.
Ensures all necessary documentation is signed in accordance with Company policies and procedures and appropriate documentation is released to the shipping company.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Must be 18 years of age or older
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
About Sam's Club
Sam Walton opened the first Sam's Club in 1983 to meet a growing need among customers who wanted to buy merchandise in bulk. Since then, Sam's Club has grown rapidly, opening more than 600 clubs in the U.S. and 100 clubs internationally. By offering affordable, wholesale merchandise to members, Sam's Club helps make saving simple for families and small business owners.
Sam's Club employs about 110,000 associates in the U.S. The average club is 134,000 square feet and offers bulk groceries and general merchandise. Most clubs also have specialty services, such as a pharmacy, an optical department, a photo center, or a tire and battery center.
All the benefits you need for you and your family
Frequently asked questions